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Customer Services

Customer Services

We are the outsourced customer service department for some of the UK’s biggest events.

Our dedicated staff can take care of all emails, phone calls, entry system queries, pack fulfillment and postage to allow you to focus on delivering the event.

Emails and phone lines can be set up so that our staff answer as members of your organisation so the participant wouldn’t know it wasn’t your company they were dealing with.

We take the time to know your event inside out so we can answer questions without having to disturb you for every little detail.

Our team have great experience of working using many different entry systems, include Active Network, Eventbrite, British Cycling, Realbuzz, ResultsBase and SportIdent.